Shipping Information
Learn about our delivery options, timelines, and policies for getting authentic African products to your door.
Delivery Options
Home Delivery
Get your order delivered directly to your doorstep within 24 hours for most locations.
In-Store Pickup
Order online and pick up from your preferred vendor location at your convenience.
Delivery Coverage
We currently offer delivery services to major metropolitan areas across the United States. Enter your ZIP code at checkout to verify delivery availability in your area.
Order Processing
Order Confirmation
You will receive an email confirmation immediately after placing your order with order details and estimated delivery time.
Tracking Information
Once your order ships, you'll receive a tracking number to monitor your delivery in real-time.
Delivery Notifications
We'll send you SMS and email notifications when your order is out for delivery and when it arrives.
Special Handling
Perishable Items
Fresh produce, frozen foods, and perishable items are packaged with insulated materials and ice packs to maintain freshness during delivery.
Fragile Products
Items such as oils, spices in glass containers, and other fragile products are carefully packaged with protective materials.
Questions About Your Delivery?
Our customer support team is here to help with any shipping inquiries.
Contact Support